Refunds Policy

1. Overview

At Triyol, we take coaching seriously. Our programs are personalized, time-intensive, and designed to create measurable results. Because of the nature of digital coaching, custom programming, and one-to-one consulting, all sales are generally final, except where explicitly stated in this policy or required by law.

We want you to feel confident before you start. That is why we offer a free consult and clear program details before payment.

2. Free Consultations

Free strategy calls / consults are provided at no charge. No payment is required to book a free consult, and therefore no refund applies.

If you miss a scheduled free consult without notice, we may require rescheduling based on availability and are not obligated to hold unlimited open slots.

3. 30-Day Momentum Guarantee

For eligible coaching programs that explicitly include our 30-Day Momentum Guarantee at checkout, the following applies:

• You must fully participate during the first 30 days of the program
• Participation includes completing onboarding, submitting required check-ins, following assigned training/nutrition guidance, and communicating in good faith
• If you complete the required actions and still feel no meaningful difference, you may request a refund within 30 days of your program start date

Refund requests under this guarantee must be emailed to contact@triyol.online with your full name, order email, program name, and a brief explanation.

This guarantee does not apply if:

• You did not complete onboarding or required check-ins
• You were inactive, unresponsive, or failed to follow the plan
• You simply changed your mind after access was delivered
• You violated our Terms of Service
• The product purchased is marked non-refundable at checkout

4. Coaching Programs & Subscriptions

4.1 One-Time Program Payments

One-time payments for coaching packages, custom plans, or transformation programs are non-refundable once onboarding has begun or digital materials/program access has been delivered, except under the 30-Day Momentum Guarantee (if included) or as required by law.

4.2 Monthly / Recurring Memberships

• Monthly subscriptions renew automatically until cancelled
• You may cancel future renewals at any time before the next billing date
• Cancellation stops future charges only — it does not refund the current billing period
• Partial-month refunds are not provided

4.3 Annual Plans

Annual plans are billed upfront at a discounted rate. Unless otherwise stated in writing at purchase, annual plans are non-refundable after purchase and program access begins.

5. Digital Products & Downloads

Digital products (meal guides, training PDFs, calculators, recorded education modules, templates, or downloadable resources) are non-refundable once access or download links have been delivered.

Because these products are instantly accessible digital goods, chargebacks after delivery may be treated as abusive and investigated.

6. No-Shows, Pausing & Rescheduling

• Private sessions must be cancelled or rescheduled with at least 24 hours’ notice
• Late cancellations or no-shows may result in a forfeited session with no refund or makeup credit
• Program pauses are not guaranteed and, if approved, are offered at Triyol’s sole discretion
• Pausing a program does not automatically extend refund eligibility windows

7. Chargebacks & Payment Disputes

If you have an issue, please contact us first so we can resolve it quickly. Filing a chargeback without contacting support may delay resolution.

Where program access, digital goods, or coaching services were delivered, we reserve the right to dispute unjustified chargebacks and provide the payment processor with evidence of purchase, delivery, and communications.

8. Exceptions & Special Circumstances

We may, at our sole discretion, issue a full or partial refund, account credit, or transfer in exceptional cases, such as:

• Duplicate charges caused by a technical billing error
• Proven inability to deliver the purchased service
• Documented medical emergencies preventing participation (supporting documentation may be required)

Any goodwill exception is made case-by-case and does not create a standing right to refunds for future purchases.

9. How to Request a Refund

To submit a refund request:

• Email contact@triyol.online
• Use the subject line: Refund Request – [Your Full Name]
• Include: full name, purchase email, order/transaction ID, program name, purchase date, and reason for request

We typically review requests within 5–10 business days. Approved refunds are returned to the original payment method. Bank processing times may take additional days depending on your provider.

10. Non-Refundable Items Summary

Unless required by law or expressly covered by a written guarantee, the following are non-refundable:

• Completed or partially completed private coaching sessions
• Digital downloads and instant-access education products
• Used or redeemed consult bonuses and onboarding services
• Current billing cycle charges after renewal has processed
• Custom plans already built and delivered
• Gift purchases after the recipient has activated access

11. Changes to This Policy

We may update this Refunds Policy at any time. The “Last Updated” date reflects the latest version. Changes apply to purchases made after the updated policy is posted. Prior purchases remain subject to the policy in effect at the time of purchase, unless otherwise required by law.

12. Contact Us

Questions about billing or refunds? Contact: